Frequently Asked Questions (FAQ) about PST Mover

  • How do I purchase Enterprise Edition? What delivery options do I have? Click here to purchase PST Mover Enterprise Edition. Contact us to receive your 14-day Trial Version. Volume discounts are available. More
  • Do you provide a discount for non-profit organizations? Yes, we do. Send us your NPO statement of exemption by fax or e-mail and indicate the name of the actual purchaser and his/her e-mail address where we can send the Promo Code that will generate a 15% discount. More
  • I've just purchased the program but still don’t have the Activation Code. We e-mail Activation Codes within 24 hours after the purchase. But on workdays we usually send Activation Codes within 1 hour. Please send us an e-mail or call us if you don't receive it within this period. More
  • What is a PST file? Unless you are using a Microsoft Exchange Server e-mail account or an HTTP account, such as MSN® Hotmail®, all of your Outlook data is stored in a Personal Folders file (.pst). Even when you have a Microsoft Exchange Server or Hotmail account, you can back up data to a .pst file, which is stored locally on your computer rather than on the e-mail server. Each .pst file contains all your Outlook folders, including the Inbox, Calendar, and Contacts. You can have a single .pst file (usually called Personal Folders in your Folder List) but you can also have an additional .pst file that you use for archiving. More
  • What version of PST Mover should I use? PST Mover comes in three versions – Free for personal use, PRO for personal and SMB and Enterprise for corporate customers. To help you decide we put up a comparison chart that could be found here. More
  • Is it possible to migrate an OST file that is not connected to Exchange Server? Yes, it is possible to migrate an OST file that is not connected to Exchange Server with PST Mover PRO or Enterprise Edition. More
  • Must I have administrator's privileges in my computer's Windows user account if I want to install PST Mover? Yes, you need to have Administrator rights to install PST Mover. More
  • Will I lose all Product data if I reinstall it? No. More

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